Terms and Conditions

General Information about these Terms and Conditions

These Terms and Conditions set forth herein apply to the website Holidays ad Hoc (www.holidaysadhoc.com and/or www.holidaysadhoc.it) owned, operated, licensed, and controlled by Immobiliare La Regina srl ("Holidays ad Hoc”, “HaH”) and to any and all Accommodations and Activities advertised through the website.
By using, accessing or browsing through the website, and/or by utilizing any of the services advertised, you signify your acceptance of these Terms and Conditions. If you do not agree to these Terms, please do not use, access or browse the website and/or its services. Moreover, please note that HaH reserves the right, at its sole discretion, to revise, modify, change, or remove portions or all of these Terms and Conditions, at any time. Please check periodically the following URL www.holidaysadhoc.com/terms to review any potential change.
Your use of (including any browse through or access of) the website, after such revised Terms and Conditions have been posted on the above URL, shall constitute your consent to the new or revised Terms and Conditions.

Key words

Accommodations: any property listed on the Site and available at the following URL: www.holidaysadhoc.com/accommodations.
Activities: any activity offered on the Site and available at the following URL: www.holidaysadhoc.com/activities.
Activity Suppliers: people or organizations providing the Activities listed on Holidays ad Hoc.
Listings: any Service advertised on the Site.
Property Owners: owners, people or organizations, of the Accommodations listed on Holidays ad Hoc.
Services: Accommodations and Activities together, as part of a unique larger and more complete offer.
Site: Holidays ad Hoc web site, available at the following URLs: www.holidaysadhoc.com and www.holidaysadhoc.it.
Submitted information and material: any and all material and information (including reviews, comments, posts on the Traveler’s Blog and on Social Networks, etc.) provided by the Users to Holidays ad Hoc, via e-mail or any other communication tool.
Terms: these Terms and Conditions that regulate the Site.
Travelers: people browsing the Site seeking for using any of the Services listed.
Users/Guests: anyone - Property Owners, Activity Suppliers and/or Travelers - using the Site or any of its connected websites (e.g. Facebook, Traveler’s Blog), requesting information, listing Accommodations and/or Activities.

Holidays ad Hoc Users

Anybody is entitled to visit and interact with the Site. The actual listing and booking of any Service through the Site does not require any prior registration.
HaH reserves the right to choose, advertise and book the Services at will. To facilitate this process Users might be asked to provide some personal information directly through the Site and/or through personal messaging (e.g. emails) with HaH team.
Through Holidays ad Hoc, Users may also access other websites. By doing so Users will then be bound by all relevant Terms and Conditions set by these other websites.

What is Holidays ad Hoc: Services

Holidaysadhoc.com is a web platform that advertises Accommodations and Activities on behalf of independent Property Owners (Accommodations) and Activity Suppliers (Activities) in a variety of currencies. It utilizes a variety of online tools (e.g. online forms) to allow Property Owners, Activity Suppliers and Travelers to communicate with each other and enter into rental agreements.

IMPORTANT
Holidays ad Hoc acts solely as an online platform. Travelers will be put in contact directly with the relevant:
- Property Owners, in the case that they are seeking to rent an Accommodation;
- Activity Suppliers, in the case that they are seeking to take part in one of the advertised Activities.
The contract in respect to any of the two options (Accommodations and Activities) is strictly between Travelers and the Property Owner or the Activity Supplier.
Neither Holidays ad Hoc nor Immobiliare la Regina srl (owner of the web site) are party to such contract. Holidays ad Hoc solely acts as an advertising platform, assisting in facilitating the connection between the Traveler and the Property Owner (Accommodations) and/or the Traveler and the Activity Supplier (Activities).
Therefore, HaH takes no liability or responsibility in respect to the terms of the relationship between the Traveler and the Property Owner and/or the Activity Supplier (or any related contract) whether directly or indirectly.
Holidays ad Hoc has no control over the quality, safety or legality of the Services advertised or the ability of the Property Owners and the Activity Suppliers to sell the above-mentioned Services. Any disputes between the Traveler and the Property Owner/Activity Supplier are their sole responsibility. Holidays ad Hoc has the right, but not the obligation, to assist in monitoring any such disputes and take any necessary action at its sole discretion.

Service selection and screening

Any Service, organized and provided by any independent Property Owner and/or Activity Supplier, is eligible to be advertised on HaH Site. Before being listed, however, Accommodations and Activities have to be screened and selected by Holidays ad Hoc. The selection process is carried out according to a set of qualitative selection criteria, individually defined by HaH team. Examples can be: origin, location, availability, youthful and entrepreneurial spirit, etc.

Property Owners and/or Activity Suppliers must send their applications through dedicated forms, available at the following links:
- Accommodations: http://holidaysadhoc.com/partner-accommodations;
- Activities: http://holidaysadhoc.com/partner-activities.

Once the form is submitted, HaH team elaborates the request; a reply to the Property Owner/Activity Supplier is sent with the result of the application.

ATTENTION: submitting the application forms with all the details requested does not guarantee the immediate listing on the Site of the Accommodation/Activity.

Service listing

If the Service application is considered successful, Property Owners/Activity Suppliers can agree with Holidays ad Hoc to place on the Site a paid-for Listing for the specific Accommodation/Activity.
To purchase a Listing, the Property Owner/Activity Supplier must pay Holidays ad Hoc the agreed fees.
Listing fees may vary depending on the characteristics of the Listing and of the Property Owner/Activity Supplier.
Unless otherwise specified during the negotiation, each Listing has a duration of 1 year (365 days) starting from the day in which it becomes visible online.
The Listing will be put online by HaH within 15 days from the payment of the agreed fees. Payments to Holidays ad Hoc can be made via bank transfers, credit cards or any other method authorized in advance by Holidays ad Hoc (e.g. PayPal). All banking and other fees relating to the payment shall be borne by the Property Owner/Activity Supplier.

IMPORTANT:
Holidays ad Hoc reserves the right to carry out special promotions and offer discounted prices. Annual fees in no case should be considered fixed. These can be updated by Holidays ad Hoc according to the performances of the listing and other generic factors.

Contacting the Property Owner/Activity Supplier and making a reservation

Accommodations
Holidays ad Hoc gives the possibilities to contact the Property Owners of each Accommodation listed on the Site through a specific form that can be found in each Accommodation’s webpage. Once the first contact is established Travelers and Property Owners are allowed to discuss the details of the reservation and eventually confirm it. Travelers might be asked to provide more information for the correct execution of the Service.
The parties, independently, identify the most suitable forms of payment. In no case, will Holidays ad Hoc provide control over the agreements and the eventual payments.
Activities
Holidays ad Hoc gives the possibilities to contact the Activity Supplier of each Activity listed on the Site through a specific form that can be found in each Accommodation’s webpage. Once the first contact is established Travelers and Activity Suppliers are allowed to discuss the details of the reservation and eventually confirm it. Travelers might be asked to provide more information for the correct execution of the Service.
The parties, independently, identify the most suitable forms of payment. In no case, will Holidays ad Hoc provide control over the agreements and the eventual payments.

ATTENTION: In addition to these Terms, each Property Owner and/or Activity Supplier may have additional terms and conditions governing the Accommodation/Activity supplied. Before making a reservation, Travelers are invited to read carefully the description of the Services. Participation/engagement with such Property Owner and/or Activity Supplier is conditional upon Traveler’s acceptance of such terms and conditions, in addition to HaH Terms.

Payment

Accommodations
Payments for all bookings made by a Traveler for the Accommodations advertised are directly negotiated by the Traveler him/herself and the Property Owner. Payments must be arranged independently by the two parties. Holidays ad Hoc cannot control or manage any form of payment on behalf of Travelers and/or Property Owners.
Activities
Payments for all bookings made by a Traveler for the Activities advertised are directly negotiated by the Traveler him/herself and the Activity Supplier. Payments must be arranged independently by the two parties. Holidays ad Hoc cannot control or manage any form of payment on behalf of Travelers and/or Activity Suppliers.

IMPORTANT: As aforementioned and for the avoidance of doubt, Holidays ad Hoc is a platform through which Travelers may view third party’s Accommodations and Activities. HaH does not control and is not liable to the practices of such third parties, and/or any services, products or other Activities provided by such third parties.
Any and all interaction between Travelers and such third party suppliers (Property Owners and/or Activity Suppliers), shall be at their own discretion, subject to the separate terms and conditions (if applicable) of such respective third party suppliers. HaH shall not be considered liable for any acts or omissions of such third parties, and/or to any outcome of Travelers’ interaction with any and all such third party providers.

Cancellation

If Travelers cancel their booked Service (Accommodation or Activity), the cancellation policy written on the respective Service description pages shall apply and prevail. Travelers are invited to carefully read the specific descriptions of the Services provided by each Property Owner and Activity Supplier before they request any more information to the Property Owners and/or Activity Suppliers through the Site’s tools (e.g. forms). Travelers are entitled to ask questions to Holidays ad Hoc for clarifications.

If there is no cancellation policy written as above-mentioned, the following cancellation policy shall apply:
- Travelers are entitled to a 100% cancellation refund if they cancel the Activity within 168 hours (7 days) of placing the booking. Cancellation requests after this time will not be entitled to any refund whatsoever.
- Notwithstanding the foregoing, any bookings made within 7 days from the Activity date will not be entitled to any refund on cancellation.

Depending from the Service booked, travelers will be refunded directly by the Property Owners and/or the Activity Supplier according to their regulations. The above does not derogate from any applicable consumer protection or other laws, if and to the extent such applies to Travelers in their jurisdiction, where such laws expressly do not permit the above cancellation policy.

Eligibility requirements of the Services

Each Property Owner and Activity Supplier may set eligibility requirements for the Accommodation and the Activity supplied. Users will find these eligibility requirements in the description on the respective Accommodation and Activity pages featured on the Site. Travelers are responsible to meet these requirements. Property Owners and Activity Suppliers are entitled to disapprove or exclude Travelers from a certain Service if they do not fit these requirements, whether at the time they make the booking or on the day of the check-in/Activity.
Property Owners and/or Activity Suppliers reserve the right to make slight changes to the Accommodation and/or Activity program if deemed necessary for the stay/Activity to proceed in a safe and secure manner and/or due to circumstances out of his/her control. Each Property Owner/Activity Supplier is responsible to notify Travelers of such changes in advance, subject to time permitting.

Amendments to bookings

Not all Property Owners and Activity Suppliers will accept changes once they have received and confirmed travelers’ bookings. Travelers are allowed to change a booking but this will be at the sole discretion of the Property Owner and/or Activity Supplier.
All change requests should be forwarded, via any communication tool, directly to the relevant:
- Property Owner, in the case of Accommodations;
- Activity Supplier, in the case of Activities.

Availability of a Service

The availability of the Services advertised on the Site is solely defined by the relevant:
- Property Owner, in the case of Accommodations;
- Activity Supplier, in the case of Activities.
Travelers are entitled to request information through the messaging tools available on the Site.

ATTENTION: HaH does not guarantee the availability of any of the Services published on the Site for the preferred dates.

Cancellation of a Service

If a confirmed and paid Service is cancelled, for whatever reason, by the Property Owner and/or Activity Supplier, travelers shall be entitled to a full 100% refund of the paid fees by the relevant:
- Property Owner, in the case of Accommodations;
- Activity Supplier, in the case of Activities.
Under no circumstances, Holidays ad Hoc can be involved in this request.

Further conditions or alternative rules can be found on the respective Service information page.

IMPORTANT
Holidays ad Hoc, following a consistent number of complaints by Travelers, is entitled to delete the Accommodation and/or the Activity advertised without the prior consent of the Property Owner and/or the Activity Supplier. This operation can be done without refunding the annual fees paid by the Property Owner/Activity Supplier for the advertisement of the Service.

Pricing Policy

The prices listed on the Site are in the currencies chosen by the Property Owner or the Activity Supplier and might be influenced by the seasons. Holidays ad Hoc reports the lowest price provided by the Property Owner/Activity Supplier.
Prices are not final until Travelers and Property Owners/Activity Suppliers have found an agreement. Travelers are liable to pay the full amount at the time of booking.

Insurance

Holidays ad Hoc is not liable and does not cover Travelers for any injuries, liabilities, or damages incurred while participating in any of the Services advertised through the Site. Therefore, it highly recommends that Travelers obtain their individual insurance to cover themselves and any cancellation fees or related expense.

Copyright

All contents of the Site are protected by copyright. No content in the Site can be copied or reproduced for any commercial or non-personal purpose. Holidaysadhoc.com is a trade mark of Immobiliare La Regina srl. Other company or product names are the trademarks or registered trademarks of their respective holders. No transfer or grant of any rights under any names, marks or logos is made or is to be implied by any provision of these Terms or by any other provision contained in the Site. Holidays ad Hoc and/or the respective holders reserve all rights in such names, marks or logos. Any use of any copyrighted materials or trademarks of Holidays ad Hoc can only be made with the prior written consent of Holidays ad Hoc.

Privacy Policy

Any information obtained by Holidays ad Hoc is managed according to the Italian legislative decree number 196, 30th June 2003. For information and notices of HaH collection and use of personal information please see HaH Privacy Policy available on the Site at the following URL: www.holidaysadhoc.com/policy.

Submitted information and materials

Users have the opportunity to review the Services advertised on Holidays ad Hoc via email, writing directly to info@holidaysadhoc.com, or through HaH Facebook page and Travelers’ blog. Users hereby undertake to meet and be responsible for the following in connection with any and all material and information (including reviews) provided by them or on their behalf (hereinafter “Submitted Information and Materials”).
1. Submitted Information and Materials must not contain information or materials that are inappropriate, inaccurate, misleading, fraudulent or otherwise illegal;
2. Users shall be responsible and liable for Submitted Information and Materials, and defend, hold harmless and indemnify Holidays ad Hoc and its affiliates from and against any damage which may result from the submission, display and/or use of any such Submitted Information and Materials;
3. While Holidays ad Hoc shall not be liable for any and all parts of the Submitted Information and Materials Holidays ad Hoc shall be entitled to remove or edit any of the Submitted Information and Materials which it believes to be inaccurate or inappropriate;
4. By submitting any Submitted Information and Materials, Users automatically grant Holidays ad Hoc perpetual, irrevocable, worldwide, sublicense able, transferrable, fully-paid up, royalty-free, license to freely use, have use, modify, edit, display and create modifications and derivatives in and to such Submitted Information and Materials, for any and all purposes and in any form or medium;
5. Users fully authorize Holidays ad Hoc to publish the content of their Submitted Information and Materials on their name and their behalf;
6. Users represent and warrant to Holidays ad Hoc that:
- they have, and will have at all times, all right, title and interest necessary to grant to HaH any and all licenses hereunder for the purposes contemplated by these Terms;
- their Submitted Information and Materials will comply with all applicable laws, rules and regulations and these Terms and will not infringe the rights of any third party, including any intellectual property rights;
7. Users acknowledge and agree that all Submitted Information and Materials are provided on a non-confidential basis notwithstanding any designation or notation of confidentiality. HaH is under no obligation to and does not control the Submitted Information and Materials created, provided or uploaded to the Site. The nature of some Submitted Information and Materials may be offensive, harmful or inaccurate, and in some cases will be mislabeled or deceptively labeled. HaH reserves the right to take down and remove Submitted Information and Materials that are flagged by other Users or deemed by HaH team as objectionable. However, we are under no duty to monitor, take down or remove any Submitted Information and Materials, especially on our Facebook page and Traveler’s Blog.

IMPORTANT
Materials, services and content in this site are provided "as is" and without warranties of any kind either expressed or implied. To the fullest extent permissible pursuant to applicable law, HaH disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability, infringement and fitness for a particular purpose of any Service displayed on our site or any linked site.
While HaH makes every reasonable effort to ensure that the Site, Services and the content will function as claimed, HaH does not guarantee that the Site, Services or the content will be provided uninterrupted, be free of bugs, security breaches, virus attacks and the like or that they will always be available.
The Site, including the Services, will occasionally be unavailable for routine maintenance, upgrading or other reasons. In addition, Users agree that HaH will not be held responsible for any consequence to its Users that may result from technical problems of the internet, slow connections, traffic congestion or overload of our or other servers.
Moreover, Holidays ad Hoc does not make any warranty or representation regarding the Services, to be provided by the Property Owner and the Activity Suppliers, advertised on this site. HaH does not warrant or make any representation regarding the content in this site, or on any Activity supplier’s site in terms of their correctness, accuracy, reliability, or otherwise. Users are responsible for taking all precautions they believe necessary or advisable to protect themselves against any claim, damage, loss or hazard that may arise by virtue of their use of or reliance upon the site and/or any of the product or service displayed on our site or any linked site.

ATTENTION: some jurisdictions do not allow the exclusion of certain implied warranties. Accordingly, some of the above limitations may not apply.

Limitation of liability

Under no circumstances whatsoever HaH, its affiliates and their respective officers, directors, employees, assigns and agents, even if advised of the possibility of such damages, will be responsible or liable to the User or to any other entity for any direct, compensatory, indirect, incidental, consequential (including loss of date, lost profits and lost business opportunities or losses suffered by third parties), special, exemplary, or punitive damages that result from or relate in any manner whatsoever to their use of the Site or connected to the Site or any Services advertised on the Site.
HaH shall not be held liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act or default of any Property Owner or Activity Supplier, whether negligent or not.
Travelers are solely responsible for their interaction with the Property Owner and/or Activity Suppliers. The Property Owner and the Activity Supplier are liable to Travelers in respect to the booking made in accordance with applicable law.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply. Without derogating from the above, and to the extent permitted by law, HaH’s maximum liability hereunder shall be the value of the reservation made.

Indemnification

Users agree to defend, indemnify and hold Holidays ad Hoc and anyone on its behalf, including but not limited to all of its shareholders, managers, directors, officers and employees, harmless against any losses, expenses, costs, claims, damages (including reasonable attorneys’ fees, expert fees’ and other reasonable costs of litigation) arising from, incurred as a result of, or in any manner related to:
- their use of the Site and/or the Services;
- their breach of these Terms and Conditions;
- personal injury or property damage, of any nature whatsoever, resulting from their access to a use of our Site and/or the Services advertised.

Third Party’s content

To the extent that the Site contains links to outside services and resources, Holidays ad Hoc does not control the availability and content of those outside services and resources and does not accept any liability for the content or conduct of the operators of the respective websites. Any concerns regarding any such service or resource, or any link thereto, should be directed to such particular service or resource provider.
As for the materials and information provided by third parties (Accommodations’ and Activities’ descriptions) it is hereby specified that any opinion, advice, statement, offer or other information expressed or made available by such third parties are those of the respective author(s) or distributor(s) and do not necessarily state or reflect those of Holidays ad Hoc.
Although HaH is committed to edit and control each information and material reported on the website and select the Services advertised, it is the Property Owners’ and Activity suppliers’ sole responsibility to provide an accurate description of their Accommodations and Activities on this Site. We do not guarantee the accuracy of any information nor that the Suppliers’ sites are free of errors or faults. We are not liable for any discrepancies or misrepresentations in the description of the Activities featured on our Site.

Changes to the Site, right to shut down, deny or limit access

Holidays ad Hoc reserves the right to limit or revoke anyone access to this Site in its sole discretion, at any time, and for any reason, including, but not limited to technical difficulties or violation of these Terms.
Users acknowledge and agree that HaH has the right, at any time and for any reason, to redesign or modify the organization, structure, specifications, "look and feel," navigation, features and any and all other elements of the Site or any part thereof.

Dispute resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Italy and submitted to the exclusive jurisdiction of the Court of Rome (Italy). If any provision of these Terms and Conditions is determined to be invalid or unenforceable, the provision shall be deemed to be severable from the remainder of these Terms and shall not cause the invalidity or unenforceability of the remainder of these Terms.
This is the entire agreement between Users and Holidays ad Hoc with regards to the subject matter herein and these Terms shall not be modified except as provided herein. Holidays ad Hoc may assign this Terms and Conditions, in whole or in part, in its sole discretion. The waiver by Holidays ad Hoc of a breach of any provision of these Terms and Conditions shall not operate or be construed as a waiver of any other or a subsequent breach of the same or a different kind. The legal relationship between Travelers and the Property Owners, and Travelers and the Activity Suppliers shall in each case be governed by the applicable law.

Holidays ad Hoc recommends its Users to save their own copy of these Terms and Conditions in a separate file on their PC or in printout form.

Last release: March 23, 2015

About Us

WHO WE ARE

We are a Community of like-minded, passionate and socially conscious travelers and hosts, who believe in the potential to harness the rapid growth of the tourism industry into a vehicle of local development.

WHAT WE DO

We are a communication platform that selects and offers Accommodations and Activities, owned and run by local people or local companies. Whether you are looking for a “place to stay” (apartment, B&B, villa, etc.) or a “thing to do” in your holiday destination we connect you to local hosts and activity providers without charging any fee at reservation.

OUR MISSION

Our mission is to:
- be a valuable platform where people can share information about traveling, travel destinations and travel experiences;
- connect Travelers to local Hosts, without charging any fee;
- give space and visibility to tourist professionals and small enterprises;
- help Hosts increase their Guests’ travel experience.

OUR VISION

Traveling is becoming increasingly popular and more accessible in today’s globalized society. Experiencing new cultures, meeting different people, and exploring new places is now a part of our everyday consciousness.
We believe that the growing tourism industry should participate in and promote the development and innovation of local economies while contributing to the overall goal of increasing cultural understanding in the global consciousness.

Partners

Contact us at the following e-mail:

info@holidaysadhoc.com

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